Privacy Policy

Information Collected

When you use this website or contact Vivid Clean Co., the following information may be collected:

• Your name, email address, and phone number
• Property address and details you provide
• Service preferences and special requests
• Photos you upload for accuracy
• Communication history (messages, emails, calls)
• Your photo sharing preferences

How Your Information Is Used

• To provide accurate pricing and service details
• To schedule and deliver cleaning services
• To communicate with you about your service
• To send follow-up messages (with your permission)
• To improve services and the customer experience

Contact Form Notice

When you submit a contact form on this website, your information is sent to the Vivid Clean Co. team for follow-up. By submitting a form, you consent to being contacted by Vivid Clean Co. via email, phone, or text message regarding your inquiry. You can opt out of communications at any time by contacting the company.

Photo Documentation and Sharing

Post-clean photo documentation is provided on every job for quality assurance and property condition verification. These photos are stored securely and used internally to verify work quality and protect both parties in the event of a dispute.

Public sharing of photos requires your explicit consent. You have the option to grant or deny permission for Vivid Clean Co. to share photos of your property on the website and social media pages. If you do not grant permission, your photos will never be shared publicly.

You may change your photo sharing preference at any time by contacting Vivid Clean Co. at [email protected].

Data Security

Reasonable measures are taken to protect your personal information. However, no method of transmission over the internet is 100% secure. Absolute security of your data cannot be guaranteed.

Third-Party Services

Third-party tools may be used for scheduling, payment processing, and communication. These services have their own privacy policies, and you are encouraged to review them.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting Vivid Clean Co. at [email protected]. This includes the right to withdraw consent for photo sharing at any time.

Contact

Questions about this policy? Reach out at [email protected] or call 262-755-9626.